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Home Visit Requests

Home visits are for patients who are too ill to come to the surgery and there is a clinical need for an urgent physical examination.  Home visits are normally reserved for the following patients: 

  • Housebound
  • Terminally ill
  • Elderly/ Frail

If you need a home visit please telephone BEFORE 9.30 a.m. so the house calls can be planned for the day.  If a problem arises later in the day we will endeavour to deal with it as soon as possible, but may have to call on the next working day. 

The receptionist will ask for details of the problem so that the doctor can assess the urgency and plan their visits.  The doctor will probably telephone you first to discuss the problem in order to assess the clinical need. Final decisions on home visits are entirely at the discretion of the doctor. 

Some conditions are best treated in hospital, and occasionally you may be advised to dial 999 for an emergency ambulance. 

PLEASE NOTE: a lack of transport is not a reasonable indication for a home visit.